2-7 business days depending on your region. If you placed your order Monday through Friday before 3pm (pst), your order will be shipped the same day. After 1pm your order will be shipped the next business day. We use USPS Priority Mail® or USPS First Class Package.
YES. Once your order has been shipped, you will receive a "Shipment Confirmation" email with the tracking number and tracking link. If you choose SMS Notification you will also be notified via text messaging when you order has been shipped and when it has been delivered.
YES. All personal information you submit on this site goes through our SSL (Secure Socket Layer). You can be confident in knowing that skinpatico.com is a verified Authorize.Net merchant. Authorize.Net is committed to providing its merchant customers with the highest level of transaction processing security, safeguarding customer information and combating fraud. More merchants trust Authorize.Net than any other payment gateway to process their commerce transactions securely.
f you do not receive your order within 7 to 10 days; check your email to see if you have received an email notification. This will contain your tracking number and a location to track your order. If you have not received an email notification please contact us ASAP. If you have received a notification and you have tracked your order but do not have your package please contact us.
The best way to do this is to reply to the Shipping Notification your received from us.