COVID-19 Prevention Policy

MEASURES THAT SKINPATICO IS TAKING TO PROTECT OUR CUSTOMERS FROM COVID-19

According to the World Health Organization (“WHO”), the chances of contracting COVID-19 from an inanimate object are very low. However, skinpatico is constantly monitoring the situation (and any official advice issued in connection with the same) and taking sensible measures to protect customers and staff. We suggest you review the WHO website for latest advice in this regard. (https://www.who.int/emergencies/diseases/novel-coronavirus-2019).

Specifically, in respect of the threat of COVID-19, additional measures implemented by skinpatico currently include the following:

  • All skinpatico employees have received additional education and training on hand hygiene and we have deployed additional hand sanitizers throughout all workplaces.
  • We are adhering to US Government guidelines and supporting employees who need to self-isolate for 14 days, should they have any concerns or show flu-like symptoms, have a high temperature or cough.
  • In addition, we are taking extra precautions on reducing any touch and transmission points throughout all skinpatico premises and workplaces.

COVID-19 DELIVERY MEASURES

We ship all our orders using exclusively USPS (United States Postal Service) Priority Mail and FC Package. 

The United States Postal Service is designated an essential service for the nation and is an integral part of the federal response to this coronavirus (COVID-19) crisis. The following information shows how we are continuing to deliver for America. You can view more at about.usps.com/newsroom/covid-19/

During this national emergency, the U.S. Postal Service is firmly committed to being a source of constancy and reliability in every community. Our more than 630,000 employees are working to make sure our customers can depend on us. We’re on the front lines — delivering needed medicines, supplies, benefit checks, financial statements and the important correspondence every family counts on.

USPS Media Statement – COVID-19 

ACTIONS WE HAVE TAKEN TO PROTECT OUR STAFF

The safety and wellbeing of both colleagues and customers is our absolute priority. skinpatico has consistently taken early and swift actions to ensure this. This includes imposing a ban on both travel and external meetings across the entire workforce since mid-Jan this year. We engage in daily cleaning and disinfecting all surfaces and handles. Our staff is required to wear mask at all times and we have reduced our daily hours. In addition some employees work from home.

WAREHOUSE SAFEGUARD MEASURES

We also have strict safeguarding measures in place across each of manufacturing and distribution sites in the U.S. (All our skinpatico and skinpatico labs products are made in the U.S.A.), which go far beyond any Government guidelines. This is to ensure our teams can work safely while maintain social distancing at all times.